- Why is VRV ending?
Our goal at VRV has always been to bring our fans NEXT LEVEL streaming content with access to the LARGEST anime library in the world. VRV merging with Crunchyroll enables us to continue to deliver on those goals. - What will happen to my VRV credits?
All VRV credits are still valid and can be viewed on your accounts page. They will be applied to your Crunchyroll Premium membership.
- What if I purchased a gift card and did not redeem it?
If your gift card was sold by a third-party reseller, we will not honor any VRV or Crunchyroll gift cards that were purchased or refund the balance.
If you would like to purchase a Crunchyroll gift card, you can purchase them from our official Crunchyroll Store website.
- Will I still be billed by VRV?
Your VRV subscription will be transitioned to a Crunchyroll subscription. Any future billing will be through Crunchyroll going forward.
- What’s going to happen to my VRV gift card?
All redeemed gift card balances will apply to your Crunchyroll Premium membership.
Any unredeemed gift cards are still valid and redeemable through your VRV accounts page. Once redeemed, all remaining credits will be applied to your Crunchyroll Premium membership. After sunset, please use the customer service link below if you still have an unredeemed gift card.
- What will happen to VRV Select and Mondo channels?
Content from these channels will no longer be available after the VRV service ends. - Can I still watch my favorite anime series?
All Crunchyroll Channel content is now available at the same tier on Crunchyroll. All new series from the Spring 2023 Anime Season will stream exclusively on Crunchyroll. - Will my Watch History be available on Crunchyroll?
Yes! If you have linked your Crunchyroll account, your VRV Watch History and Queue will be transferred to the Crunchyroll platform on May 8th!
- How do I log in to Crunchyroll from VRV?
If you already have a Crunchyroll account linked to your VRV membership, just log in to Crunchyroll as usual. All of your Watch History and Queue will be automatically transferred from VRV to Crunchyroll.
If you don’t have a Crunchyroll account, log into Crunchyroll using your VRV email and password and we’ll automatically create you a Crunchyroll account using your VRV credentials. Once we create your new Crunchyroll account, you will be prompted to transfer your data. Please note that this option is only available after May 4th!
- What if I don’t have a Crunchyroll account?
That’s OK. Use your VRV login information when creating a new Crunchyroll account and we’ll automatically merge your VRV data.
- I have both Crunchyroll and VRV accounts, but they’re not linked. How do I save my data for both?
Log into Crunchyroll using your Crunchyroll email and password, link the accounts and we’ll automatically merge your data. If that doesn’t work, contact us and we will help you from there.
- Can I subscribe to Crunchyroll even if I didn’t have a VRV account?
Absolutely! We have multiple options available to you.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help or just need something changed regarding your account, please Contact Us with the details.