We're hard at work behind the scenes making some exciting new upgrades to the VRV billing system. Unfortunately, it looks like a number of accounts have experienced delayed charges as a side affect. These affected accounts had charges which were originally meant to go out in late May/early June. Instead, the charges were delayed until late June/early July, very close to some subscribers' next actual billing date. This is not a duplicate charge, but rather it is just the previous month's charge catching up. You should be able to verify using your credit card statements that the number of VRV charges still line up with the number of months you have been a subscriber.To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help or just need something changed regarding your account, please Contact Us with the details.